Migrating Reporting Data Between Zendesk Instances
Can I migrate reporting data between Zendesk instances?
Migrating reporting data between Zendesk instances is not supported. Reports in Zendesk are generated based on the data available within each specific account. If the data isn't present in your account, Explore cannot display reports from another instance. However, if you merge or migrate ticket data from one account to another, you can report on that ticket data in the new account.
For more details, you can check out the originalZendesk article.
More related questions
How can I report on data after merging Zendesk accounts?
After merging Zendesk accounts, you can report on ticket data in the new account. While direct migration of reporting data isn't possible, merging ticket data allows you to generate reports based on the combined data in the second account. To learn…
Why can't I migrate reports from one Zendesk account to another?
Reports in Zendesk are tied to the data available in each specific account, which is why migrating them isn't possible. Each report is built using a defined data source that connects to business information within that account, making it impossible…
What should I do if I need help with Zendesk reporting?
If you need help with Zendesk reporting, you can reach out to Zendesk Customer Support for assistance. They can provide guidance on how to best utilize the reporting features within your account and address any specific questions you may have. For…
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