Reporting on Calls with Zendesk Explore
How can I report on calls using Zendesk Explore?
Zendesk Explore provides a prebuilt dashboard to help you monitor your call center activity. This dashboard allows you to access useful call information recorded by Talk, giving you insights into your call center's performance. You can analyze various metrics to understand call volumes, durations, and other key performance indicators.
To get started, navigate to the Explore section in your Zendesk account and select the Talk dashboard. Here, you'll find a comprehensive overview of your call data, which can be customized to suit your reporting needs. For more detailed information, visit theoriginal link.
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