Yes, you can report on email views using the eyeball icon in Zendesk Sell.
The eyeball icon serves as a tracker for how many times a recipient has opened an email. To get more detailed data, you can add the 'Views of My Last Email' field to a smart list. This feature allows you to create a view of individuals who have viewed your most recent emails, providing valuable insights into your email engagement. For further information, refer to the articles on monitoring email open rates and tracking communication channels in Sell.
The eyeball icon in Zendesk Sell indicates how many times an email has been opened by the recipient. This feature allows you to track the engagement of your emails by showing the number of times a recipient has viewed your message. If you want to…
You can track email engagement in Zendesk Sell using the eyeball icon, which shows how many times an email has been opened. This feature is a simple way to gauge recipient interest by tracking the number of times your email is viewed. For more…