Remove 'empty' label from Zendesk help center
How can I remove the 'empty' label from my Zendesk help center?
To remove the 'empty' label, you need to edit your theme's code. First, make a copy of your live theme. Then, in the Guide, select your theme, click 'Customize', and 'Edit code'. In 'section_page.hbs', find the code with 'empty' and remove it, keeping the apostrophes intact.
Alternatively, you can hide the 'empty' label by adding a CSS rule in 'style.css' to set '.section-empty' to 'display: none;'. Remember, these changes are instructional, and Zendesk doesn't support custom code. For more guidance, visit theoriginal link.
More related questions
Why does the word 'empty' appear in my Zendesk help center?
The word 'empty' appears when a section or category in your Zendesk help center has no articles. If you're using subsections, it shows up when a section contains subsections without articles, or all articles are only within other subsections. To…
What should I do before editing my Zendesk theme to remove 'empty'?
Before editing your Zendesk theme to remove 'empty', it's crucial to make a copy of your live theme. This ensures you have a backup in case anything goes wrong during the editing process. Once you have a copy, you can proceed to edit the code…
Can I hide the 'empty' label in Zendesk using CSS?
Yes, you can hide the 'empty' label in your Zendesk help center using CSS. Simply add a rule in your 'style.css' file to set '.section-empty' to 'display: none;'. This method is an alternative to editing the theme code directly and can be a quick…
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