Before editing your Zendesk theme to remove 'empty', it's crucial to make a copy of your live theme. This ensures you have a backup in case anything goes wrong during the editing process.
Once you have a copy, you can proceed to edit the code safely. This involves selecting your theme in the Guide, clicking 'Customize', and then 'Edit code'. For more detailed instructions, refer to theoriginal link.
The word 'empty' appears when a section or category in your Zendesk help center has no articles. If you're using subsections, it shows up when a section contains subsections without articles, or all articles are only within other subsections. To…
To remove the 'empty' label, you need to edit your theme's code. First, make a copy of your live theme. Then, in the Guide, select your theme, click 'Customize', and 'Edit code'. In 'section_page.hbs', find the code with 'empty' and remove it,…
Yes, you can hide the 'empty' label in your Zendesk help center using CSS. Simply add a rule in your 'style.css' file to set '.section-empty' to 'display: none;'. This method is an alternative to editing the theme code directly and can be a quick…