Remove All Zendesk Comments with Curlybars
Learn how using Curlybars in Zendesk will hide all comments, including previous ones, by blocking the comment section.
Will hiding comments with Curlybars remove all previous comments?
Yes, using Curlybars to hide comments in your Zendesk help center will remove all comments, including any previous ones. This method effectively blocks the entire comment section from being displayed.
If you prefer not to use Curlybars, another option is to completely disable comments for an article, which will also prevent any comments from being shown. This is a useful approach if you want to ensure that no comments are visible on your articles.
More related questions
How can I hide comments on individual Zendesk articles?
To hide comments on individual Zendesk articles, you can disable the 'Open for comments' setting in the article editor. This is a straightforward way to manage comments on a per-article basis without affecting the rest of your help center. If you…
How do I hide comments across my entire Zendesk help center?
To hide comments across your entire Zendesk help center, you can use Curlybars to block the comment section in your help center theme. This involves editing the code in thearticle_page.hbsfile of your theme. You'll need to locate the article…
Can I make Zendesk article comments visible to specific user segments?
Currently, Zendesk does not offer a native feature to make comments visible only to specific user segments or tags. However, you can restrict access to entire articles using user segments, which will include the comments within those articles. This…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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