Hide Comments in Zendesk Help Center
How do I hide comments across my entire Zendesk help center?
To hide comments across your entire Zendesk help center, you can use Curlybars to block the comment section in your help center theme. This involves editing the code in thearticle_page.hbsfile of your theme.
You'll need to locate the article comments Curlybars in the HTML code and add{{!--before the<div class>tag and--}}after the</div>tag. This effectively blocks out the comment section, making it invisible across your help center. Once you've made these changes, click 'Publish' to save them and use 'Preview' to ensure the comments are hidden.
More related questions
How can I hide comments on individual Zendesk articles?
To hide comments on individual Zendesk articles, you can disable the 'Open for comments' setting in the article editor. This is a straightforward way to manage comments on a per-article basis without affecting the rest of your help center. If you…
Can I make Zendesk article comments visible to specific user segments?
Currently, Zendesk does not offer a native feature to make comments visible only to specific user segments or tags. However, you can restrict access to entire articles using user segments, which will include the comments within those articles. This…
Will hiding comments with Curlybars remove all previous comments?
Yes, using Curlybars to hide comments in your Zendesk help center will remove all comments, including any previous ones. This method effectively blocks the entire comment section from being displayed. If you prefer not to use Curlybars, another…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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