Hide Comments on Zendesk Articles Easily
How can I hide comments on individual Zendesk articles?
To hide comments on individual Zendesk articles, you can disable the 'Open for comments' setting in the article editor. This is a straightforward way to manage comments on a per-article basis without affecting the rest of your help center.
If you want to hide comments across your entire help center, you would need to use Curlybars to block the comment section in your help center theme. This involves editing the code in the templates file, specifically thearticle_page.hbsfile, and adding Curlybars around the comment section code. For more detailed instructions, you can refer to the originalZendesk help article.
More related questions
How do I hide comments across my entire Zendesk help center?
To hide comments across your entire Zendesk help center, you can use Curlybars to block the comment section in your help center theme. This involves editing the code in thearticle_page.hbsfile of your theme. You'll need to locate the article…
Can I make Zendesk article comments visible to specific user segments?
Currently, Zendesk does not offer a native feature to make comments visible only to specific user segments or tags. However, you can restrict access to entire articles using user segments, which will include the comments within those articles. This…
Will hiding comments with Curlybars remove all previous comments?
Yes, using Curlybars to hide comments in your Zendesk help center will remove all comments, including any previous ones. This method effectively blocks the entire comment section from being displayed. If you prefer not to use Curlybars, another…
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