image for site

Recover Missed Emails After Gmail Connector Disabled

Learn how to recover missed emails if your Gmail connector is disabled. Follow these steps to re-authorize and manage missed emails.

How can I recover missed emails if the Gmail connector is disabled?

To recover missed emails after your Gmail connector is disabled, you need to re-authorize it first. Once reconnected, you can select the option to 'Create tickets from last 50 emails' to search your inbox for any emails that were not imported.

If you have more than 50 emails, manually forwarding them will result in Zendesk suspending these emails to prevent a mail loop. For more detailed steps and workarounds, you can refer to the originalZendesk help article.


More related questions

What should I do if I have more than 50 missed emails in Zendesk?

If you have more than 50 missed emails, manually forwarding them to Zendesk will result in suspension to avoid mail loops. Instead, you can manually copy and paste the content and requester into a new ticket or recover them from the Suspended…

How can I redirect emails to Zendesk if Gmail doesn't support it?

Gmail doesn't support email redirection, but you can use other apps to achieve the same result. Mac Mail, AirMail for Macs, and Microsoft Outlook are some options that allow you to redirect emails, keeping the original sender's information intact….

What are the best practices for redirecting emails to Zendesk?

When redirecting emails to Zendesk, it's best to send them to your default support address for the account or brand. This helps ensure that emails are processed correctly and reduces the risk of duplicates or mail loops. Make sure the service you…

How can I manually recover suspended emails in Zendesk?

To manually recover suspended emails in Zendesk, you can forward the emails to Zendesk and then access them from the Suspended tickets view. Each ticket must be manually recovered, and you need to change the requester on each email to ensure proper…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites