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Recommended Actions for Zendesk Customer Lists

Explore the recommended actions for different customer lists in Zendesk to enhance customer satisfaction.

What are the recommended actions for different customer lists in Zendesk?

Zendesk provides several recommended actions for different customer lists to help you engage effectively with your customers.

For example, you can send emails about new updates to customers based on their preferred product line or conduct surveys for product feedback. New customers can receive a welcome newsletter, while VIP customers might get special event invites. For those who submitted bad ratings, a follow-up email can be sent. These actions ensure that your communication is relevant and timely, enhancing customer satisfaction.


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