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Reasons to Duplicate a Dataset in Zendesk Explore

Learn why duplicating a dataset in Zendesk Explore is beneficial for testing custom metrics and attributes.

Why would I want to duplicate a dataset in Zendesk Explore?

Duplicating a dataset in Zendesk Explore is useful for testing and development purposes. It allows you to create custom metrics and attributes without affecting the main dataset.

By cloning a dataset, you can experiment with different data structures and test new queries in a controlled environment. This is particularly helpful if you want to restrict access to the dataset while you refine your queries. However, be cautious to avoid confusion between the original and duplicated datasets, as they can lead to conflicting reports if not managed properly.


More related questions

How do I choose a dataset in Zendesk Explore?

Choosing a dataset in Zendesk Explore is the first step in creating reports. You can select a dataset either before or during the report creation process. To choose a dataset before creating a report, navigate to the Datasets library in Explore by…

Can I create a copy of a dataset in Zendesk Explore?

Yes, you can create a copy of a dataset in Zendesk Explore for testing purposes. This allows you to experiment with data structures or custom metrics without affecting the default datasets. To create a copy, go to the Datasets library by clicking…

How can I manage datasets in Zendesk Explore?

Managing datasets in Zendesk Explore involves several options, depending on your permission level. You can perform actions like creating new reports, editing, renaming, cloning, or deleting datasets. To manage a dataset, click the Datasets icon in…

Is it possible to query across multiple datasets in Zendesk Explore?

Currently, Zendesk Explore does not support querying across multiple datasets. This limitation can be challenging for users who need to combine data from different sources. Many users have expressed the need for this feature, especially for…

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