Purpose of TXT Records for Zendesk Accounts
Understand why each Zendesk account needs a unique TXT record for domain verification. Ensure authorized email sending from your domain.
What is the purpose of adding a TXT record for each Zendesk account?
Adding a TXT record for each Zendesk account is essential for domain verification. Each account needs a unique TXT record to verify that it is authorized to send emails on behalf of your domain.
The TXT record, named 'zendeskverification', contains a unique value for each account. This process ensures that your email domain is correctly associated with each Zendesk account, allowing for seamless email communication through Zendesk.
More related questions
Can I configure multiple TXT records on the same domain for different Zendesk accounts?
Yes, you can configure multiple TXT records on the same domain for different Zendesk accounts. Each Zendesk account requires its own unique TXT record, even if they share the same email domain. To set this up, add a TXT record to your DNS server…
How do I verify if my TXT records are correctly configured for multiple Zendesk accounts?
To verify if your TXT records are correctly configured for multiple Zendesk accounts, you can use a DNS lookup tool. This will help ensure that each account's TXT record is properly set up. A popular tool for this purpose is MxToolBox. By using…
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