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Verify TXT Records for Multiple Zendesk Accounts

Use a DNS lookup tool like MxToolBox to verify your TXT records for multiple Zendesk accounts. Ensure proper configuration for each account.

How do I verify if my TXT records are correctly configured for multiple Zendesk accounts?

To verify if your TXT records are correctly configured for multiple Zendesk accounts, you can use a DNS lookup tool. This will help ensure that each account's TXT record is properly set up.

A popular tool for this purpose is MxToolBox. By using this tool, you can manually inspect your TXT records and confirm that they are correctly configured for each account. This step is crucial to ensure that your email domain is properly verified for each Zendesk account.


More related questions

Can I configure multiple TXT records on the same domain for different Zendesk accounts?

Yes, you can configure multiple TXT records on the same domain for different Zendesk accounts. Each Zendesk account requires its own unique TXT record, even if they share the same email domain. To set this up, add a TXT record to your DNS server…

What is the purpose of adding a TXT record for each Zendesk account?

Adding a TXT record for each Zendesk account is essential for domain verification. Each account needs a unique TXT record to verify that it is authorized to send emails on behalf of your domain. The TXT record, named 'zendeskverification', contains…

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