Configure Multiple TXT Records for Zendesk Accounts
Learn how to set up multiple TXT records on the same domain for different Zendesk accounts. Ensure each account is verified with unique records.
Can I configure multiple TXT records on the same domain for different Zendesk accounts?
Yes, you can configure multiple TXT records on the same domain for different Zendesk accounts. Each Zendesk account requires its own unique TXT record, even if they share the same email domain.
To set this up, add a TXT record to your DNS server for each account. Each record will have the same name, 'zendeskverification', but a unique value specific to each account. This ensures that each account is properly verified. For more detailed instructions, you can refer to the article on allowing Zendesk to send email on behalf of your domain.
More related questions
How do I verify if my TXT records are correctly configured for multiple Zendesk accounts?
To verify if your TXT records are correctly configured for multiple Zendesk accounts, you can use a DNS lookup tool. This will help ensure that each account's TXT record is properly set up. A popular tool for this purpose is MxToolBox. By using…
What is the purpose of adding a TXT record for each Zendesk account?
Adding a TXT record for each Zendesk account is essential for domain verification. Each account needs a unique TXT record to verify that it is authorized to send emails on behalf of your domain. The TXT record, named 'zendeskverification', contains…
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