Providing Feedback on Zendesk Guide Features
How can I provide feedback on Zendesk Guide features?
To provide feedback on Zendesk Guide features, you can post in the Zendesk product feedback forum. This space is monitored by product managers who can address your concerns and consider your suggestions for future updates.
Sharing your thoughts in the forum helps Zendesk understand user needs and improve their products accordingly. Your feedback is valuable and can lead to enhancements that benefit all users.
More related questions
How can I see who is following a section or article in Zendesk Guide?
To see who is following a section or article in Zendesk Guide, you need to use the content subscription API. This feature is available to logged-in Guide admins and agents. To get started, you'll need to select the appropriate API endpoint. For…
What tools can I use to view followers of a section in Zendesk Guide?
You can use third-party API clients like Postman to view followers of a section in Zendesk Guide. This method is useful if you prefer not to use a web browser. To do this, change the API endpoint to check which users are following a category,…
Can I find the ID of a category, section, or article in Zendesk Guide?
Yes, you can find the ID of a category, section, or article in Zendesk Guide by looking at the end of the URL. This ID is necessary when using the API to list followers. For example, if your URL is…
Is it possible to see followers in Zendesk Guide without coding?
Currently, viewing followers in Zendesk Guide requires using the API, which involves some coding knowledge. Many users have expressed the need for a more user-friendly solution. While there is no built-in feature in Zendesk Guide to view followers…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
