To prevent call disconnections in Zendesk Talk when refreshing your browser, avoid refreshing during an active call. Refreshing interrupts the session and disconnects the call.
If you need to perform actions that require a refresh, open Zendesk in a different window. This way, you can refresh without affecting the ongoing call. By keeping the call window separate, you maintain the connection and avoid disruptions. For more tips, refer to the originalZendesk help article.
Refreshing your browser during a Zendesk Talk call can cause the call to disconnect. This happens because the refresh interrupts the session between your browser and the Zendesk server. When you refresh, the browser needs to reload resources and…
When you refresh the browser during a Zendesk Talk call, the call disconnects because the session with the server is interrupted. Refreshing causes the browser to reload resources and re-establish connections, which cannot maintain the active call….