image for site

Prevent Exceeding Gmail's Email Limit in Zendesk

Learn how to prevent exceeding Gmail's email sending limit in Zendesk by switching to email forwarding.

How can I prevent exceeding Gmail's email limit in Zendesk?

To prevent exceeding Gmail's email limit in Zendesk, switch to email forwarding instead of using the Gmail connector.

The Gmail connector processes all your Zendesk notifications through Gmail's servers, which can quickly reach Gmail's daily sending limits. By using email forwarding, you can bypass these limits and ensure your notifications are sent without interruption.

For detailed instructions on setting up email forwarding, refer to the article: How can I switch from the Gmail connector to standard email forwarding?


More related questions

Why am I receiving a notification about sending too many emails via Gmail in Zendesk?

If you're seeing a notification about sending too many emails via Gmail, it's because your Zendesk Support account has exceeded Gmail's sending limits. When you use the Gmail connector, all your Zendesk notifications are processed through Gmail's…

What happens when I exceed Gmail's email sending limit in Zendesk?

Exceeding Gmail's email sending limit in Zendesk triggers a temporary switch to Zendesk's mail servers. When your Zendesk account surpasses Gmail's daily limit of 500 emails (or 2000 for paid Google apps), you'll receive a warning message. At this…

What is the Gmail email sending limit for Zendesk users?

The Gmail email sending limit for Zendesk users is 500 emails per day for free accounts and 2000 emails per day for paid Google apps. When using the Gmail connector in Zendesk, all notifications are processed through Gmail's servers. This includes…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites