To prevent exceeding Gmail's email limit in Zendesk, switch to email forwarding instead of using the Gmail connector.
The Gmail connector processes all your Zendesk notifications through Gmail's servers, which can quickly reach Gmail's daily sending limits. By using email forwarding, you can bypass these limits and ensure your notifications are sent without interruption.
For detailed instructions on setting up email forwarding, refer to the article: How can I switch from the Gmail connector to standard email forwarding?
If you're seeing a notification about sending too many emails via Gmail, it's because your Zendesk Support account has exceeded Gmail's sending limits. When you use the Gmail connector, all your Zendesk notifications are processed through Gmail's…
Exceeding Gmail's email sending limit in Zendesk triggers a temporary switch to Zendesk's mail servers. When your Zendesk account surpasses Gmail's daily limit of 500 emails (or 2000 for paid Google apps), you'll receive a warning message. At this…
The Gmail email sending limit for Zendesk users is 500 emails per day for free accounts and 2000 emails per day for paid Google apps. When using the Gmail connector in Zendesk, all notifications are processed through Gmail's servers. This includes…