Plans to Hide Customer and Prospect Fields in Zendesk
Find out if Zendesk plans to allow hiding Customer and Prospect status fields and how to stay updated on feature changes.
Are there plans to allow hiding Customer and Prospect status fields in Zendesk?
Currently, there are no official plans to allow hiding the Customer and Prospect status fields in Zendesk. These fields are default and essential for categorizing contacts.
While users have expressed interest in having the ability to hide or modify these fields, Zendesk has not announced any updates or changes regarding this feature. It's always a good idea to keep an eye on Zendesk's updates or reach out to their support for the latest information.
More related questions
Can I remove the Customer status and Prospect status fields from the contacts card in Zendesk?
No, you cannot remove the Customer status and Prospect status fields from the contacts card in Zendesk. These fields are default and are integral to the system. These fields are designed to help you manage your contacts effectively by categorizing…
Can I delete a value from the Customer or Prospect status fields in Zendesk?
Currently, Zendesk does not allow deleting a value once it's set in the Customer or Prospect status fields. These fields are default and their values are meant to be permanent. If a value is accidentally set, you may need to manage it through other…
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