Persistent CAPTCHA Prompts in Zendesk Help Center
What should I do if CAPTCHA prompts persist in Zendesk help center?
If CAPTCHA prompts persist in your Zendesk help center, first check if you are accessing the platform through a proxy, as this can trigger CAPTCHA challenges. If using a proxy is unavoidable, follow the recommended steps to minimize these challenges.
Additionally, consider installing the Cloudflare Privacy Pass extension for Chrome or Firefox to reduce the frequency of CAPTCHA prompts. This extension helps by generating tokens that lessen the need for repeated CAPTCHA verifications.
More related questions
Why are users prompted for CAPTCHA in my Zendesk help center?
Users may encounter CAPTCHA prompts in your Zendesk help center due to accessing the platform through a proxy. This can make requests appear automated, triggering CAPTCHA challenges. To resolve this, consider accessing Zendesk without a proxy if…
How can I reduce CAPTCHA challenges in Zendesk using Cloudflare Privacy Pass?
Installing the Cloudflare Privacy Pass browser extension can help reduce CAPTCHA challenges in Zendesk. This extension is available for Chrome and Firefox and generates 30 tokens each time a CAPTCHA is solved, decreasing the frequency of future…
Can using a proxy cause CAPTCHA prompts in Zendesk?
Yes, accessing Zendesk through a proxy can lead to CAPTCHA prompts. This is because requests made through a proxy may appear automated, triggering CAPTCHA challenges. To avoid this, try accessing Zendesk directly over the Internet if possible. If…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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