Organizing Customers with Zendesk Organizations
How can I organize customers using organizations in Zendesk?
In Zendesk, you can organize customers by adding them to organizations, which helps manage your support workflow. Organizations can be used to automate ticket handling, support service level agreements, and control ticket access. You can also assign agents to organizations to restrict their access to specific tickets.
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What is the default group in Zendesk and how can I manage it?
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What are the different user roles in Zendesk Support?
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