Ordering Sentiment Values in Zendesk Explore Reports
How can I order sentiment values in a Zendesk Explore report?
Ordering sentiment values in a Zendesk Explore report is straightforward. Begin by selecting the Calculations menu and choosing Ordered set. Name your ordered set descriptively, like 'Sentiment positive to negative'.
In the Computed from field, select Sentiment, and then arrange the sentiment values in the desired order: Very positive, Positive, Neutral, Negative, Very negative, NULL. This ordered set will help make your report easier to read and interpret. Once arranged, click Save to finalize your ordered set.
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