Opening a Team Member's Profile in Zendesk
How do I open a team member's profile in Zendesk Admin Center?
Opening a team member's profile in Zendesk Admin Center can be done in a few different ways, depending on the product you're using.
In Admin Center, click 'People' in the sidebar, then select 'Team' > 'Team members'. Locate the team member or use the search function to find them, and click on their name to access their settings. Alternatively, from Support, click on the team member to open their user profile, then click 'Manage in Admin Center' under 'Role'. In Sell, click the 'Settings' icon, select 'Manage' > 'Users', search for the user, and click 'Edit profile'.
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