Obtaining OAuth Tokens for Zendesk Agents with SSO
How can I obtain OAuth tokens for Zendesk agents using SSO?
Obtaining OAuth tokens for Zendesk agents using SSO can be challenging, especially if you're using a service like Okta (SAML) for authentication. Unfortunately, the help doc does not provide a direct solution for extracting OAuth tokens in this scenario.
For complex setups like this, it's best to contact Zendesk support for guidance tailored to your specific configuration and requirements.
More related questions
How do I access the Zendesk API when using SSO?
To access the Zendesk API while using Single Sign-On (SSO), you need to use an API token along with your agent or admin email address. The authentication format should be your_email@domain.com/token. This method allows you to securely access the…
What format should I use for API authentication with SSO in Zendesk?
When using SSO in Zendesk, the format for API authentication is your_email@domain.com/token. This involves using your agent or admin email address along with an API token. This method ensures that you can access the API securely without needing to…
Can I use my SSO credentials directly for Zendesk API access?
No, you cannot use your SSO credentials directly for Zendesk API access. Instead, you should use an API token along with your email address. The format for this is your_email@domain.com/token. This approach allows you to maintain security and…
What should I do if I encounter a CORS error while using Zendesk API with SSO?
If you encounter a CORS error while using the Zendesk API with SSO, it might be due to incorrect API token usage or configuration issues. Ensure that you are using the correct format: your_email@domain.com/token. If the issue persists, it may…
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