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Notifying External Emails from Zendesk

Discover how to notify external email addresses from Zendesk using triggers and automations to keep stakeholders informed.

How can I notify external email addresses from Zendesk?

Notifying external email addresses from Zendesk can be done using triggers and automations. This feature allows you to send notifications to external parties, such as vendors or partners, when specific ticket conditions are met.

By setting up these notifications, you can keep all relevant stakeholders informed about ticket updates or changes, ensuring seamless communication and collaboration. This is particularly useful for businesses that rely on external partners for service delivery or support.


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