No Action Needed for New Zendesk Permissions
Do I need to take any action for the new Zendesk permissions?
No action is required on your part to use the new multiple user segment permissions. This feature is automatically available to all accounts on an Enterprise plan. If you have questions or feedback, you can visit the Zendesk community forum or contact Zendesk Customer Support.
More related questions
What are the new article view permissions in Zendesk?
Zendesk has introduced the ability to set article view permissions for multiple user segments. Previously, admins could only select one user segment per article, but now they can choose up to 10. This change allows for more flexible and efficient…
Why did Zendesk change article view permissions?
Zendesk updated article view permissions to simplify the management of user segments and improve efficiency. By allowing multiple user segments per article, admins can avoid creating numerous segments for different audience combinations,…
How do I set view permissions for multiple user segments in Zendesk?
To set view permissions for multiple user segments, navigate to the article settings and use the Viewing permissions area. Here, you can select up to 10 different user segments, allowing users from all selected segments to view the article. This…
Where can I provide feedback on Zendesk's new features?
If you have feedback or questions about Zendesk's new features, you can visit the Zendesk community forum. This platform is where Zendesk collects and manages customer product feedback, ensuring your voice is heard.
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
