New Features in Zendesk Explore August 2021
What are the new features in Zendesk Explore for August 2021?
Zendesk Explore has introduced some exciting new features! Now, clickable links are available for many Zendesk attributes, allowing you to easily navigate to specific items for more information. Additionally, the new drill-in feature lets you refine your query results by slicing them with extra attributes, replacing the previous drillthrough and decompose interactions. These updates enhance the usability and functionality of Zendesk Explore, making data analysis more intuitive and efficient.
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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