Move a Section to a Different Category in Zendesk
How do I move a section to a different category in Zendesk Help Center?
You can move a section to a different category in Zendesk Help Center by editing the section. Navigate to the section you want to move, click 'Edit section' in the top menu bar, and under 'Hierarchy' in the sidebar, click the current category's name. Then, select a new category and click 'Select'. Finally, click 'Update' to save your changes.
Alternatively, you can use Guide Admin. Click the 'Arrange content' icon, drill down to the section, click the options menu, and select 'Move to'. Choose a new category and click 'Move'. For more details, check theoriginal link.
More related questions
How can I move an article to a different section in Zendesk Help Center?
To move an article to a different section in Zendesk Help Center, navigate to the article, click 'Edit article', and under 'Publish in section', click the current section's name. Select a new section and click 'Ok', then 'Update' to save. In Guide…
Can I bulk move articles to a new section in Zendesk?
Currently, Zendesk does not support bulk moving of articles to a new section. Each article must be moved individually. However, you can join discussions and up-vote feature requests for bulk moving capabilities, which may influence future updates.
Will moving an article affect its links or translations in Zendesk?
Moving an article in Zendesk will not affect its links or translations. The article and section IDs remain unchanged, ensuring that links stay intact and translations move with the article.
Will subscribers be notified when I move articles to a new section in Zendesk?
Subscribers will not be notified when you move articles to a new section in Zendesk. This allows you to reorganize content without sending notifications for each move.
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