Monitor Automated Resolution Usage in Zendesk
How can I monitor my automated resolution usage in Zendesk?
You can easily monitor your automated resolution usage in Zendesk through the Admin Center. Simply navigate to the Account section in the sidebar, then select Usage > Automated resolutions. This dashboard provides a comprehensive overview of your usage.
The dashboard includes a summary of the number of automated resolutions used in a selected time period, a breakdown chart of daily usage, and an option to view cumulative usage for the subscription term. You can also see usage by type or all types together. This helps you ensure that your plan-based automated resolution allotment meets your needs. For more details, check out theoriginal link.
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