Modify 'Show All' Filter Labels in Zendesk
What are the steps to modify the 'Show all' filter labels in Zendesk?
To modify the 'Show all' filter labels in Zendesk, you need to edit thecommunity_topic_page.hbstemplate. Locate the code for the filter labels inside the dropdowns and modify the{{#each filters}}block with your desired status names. After making the changes, click 'Publish' to apply them. This will update the filter labels to reflect your custom status names across the community pages.
More related questions
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You can customize status icons for community posts in Zendesk by editing your theme code. To change the default status names like 'Planned' or 'Completed' to something more personalized, you need to modify the code in your Help Center theme. This…
How do I change the status icons' names on the Zendesk Community topic page?
To change the status icons' names on the Zendesk Community topic page, you need to edit thecommunity_topic_page.hbstemplate. Scroll down to the{{#is status 'none'}}expression and enter the new code to replace the default status names with…
Can I use dynamic content to translate status icons in Zendesk?
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How do I ensure status changes reflect on individual posts in Zendesk?
To ensure status changes reflect on individual posts in Zendesk, you need to modify thecommunity_post_page.hbstemplate. Enter the new code on the{{#if post.status}}expression to update the status labels. Once you publish these changes, the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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