Missing Export Option for Views in Zendesk
Why can't I see the export option for a view in Zendesk?
If you can't see the export option for a view in Zendesk, it might be because there are filters applied to the view. Views must be unfiltered to be eligible for export.
Check if any filters are active and clear them to enable the export option. Once the view is unfiltered, you should be able to proceed with exporting it to a CSV file.
More related questions
How can I export a view of tickets to a CSV file in Zendesk?
Exporting a view of tickets to a CSV file in Zendesk is straightforward. You can export a view to a CSV file, which will include an entry for each ticket and all its associated information. To do this, go to Support and click the Views icon in the…
Why am I receiving an error when exporting a view to CSV in Zendesk?
If you're receiving an error when trying to export a view to CSV in Zendesk, it might be due to the 10-minute restriction between exports. You can only export a view once every 10 minutes due to processing requirements. If you attempt to export…
What should I do if I don't receive the CSV download link email from Zendesk?
If you don't receive the email with the CSV download link, it might be due to the size of the view you're trying to export. Larger views can sometimes fail to export, even if they display correctly in the Support console. Consider modifying the…
Can I edit the data format in the exported CSV file from Zendesk?
Currently, Zendesk does not offer an option to edit the data format directly in the exported CSV file. However, you can use programs like Microsoft Excel or Google Sheets to modify the data after exporting. This allows you to format or remove…
Is it possible to disable the ticket view export option for agents in Zendesk?
Currently, there isn't a native feature in Zendesk to disable the ticket view export option specifically for agents. This has been a concern for some users due to the potential exposure of sensitive information. While role permissions can be…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
