Mapping custom fields in Zendesk Sell allows you to organize data according to your business needs.
To map fields, go to the Field Mapping tab under Settings > Data > Prospecting and enrichment. Here, you can map standard information like Email and Phone Number to corresponding fields, or create custom fields for specific data like Employees or Technology. This customization helps tailor the tool to your specific sales process. For more details, check theoriginal link.
Zendesk's Sales Engagement Tools (Reach) are designed to enhance your sales process. They help sales teams build targeted lead lists, enrich contact profiles, and automate outreach with customized email sequences. These tools are divided into three…
You can trial Zendesk's Sales Engagement Tools (Reach) with a 14-day free trial. This trial includes four prospecting and four enrichment credits per account. To start the trial, you need to have a Sell customer or trial account. This allows you to…
Zendesk offers three Sell plans that include Sales Engagement Tools (Reach): Growth, Professional, and Enterprise. The right plan for you depends on your organization's needs, such as the number of leads you need to enrich or engage. Each plan…
To set up Sales Engagement Tools (Reach) in Zendesk Sell, you need admin rights. Start by managing credit allocation and mapping custom fields. Go to Settings, then Data > Prospecting and enrichment. Use the Credit allocation tab to manage your…
Managing credit allocation for Sales Engagement Tools (Reach) involves setting up how credits are distributed among users. In Zendesk Sell, go to Settings, then Data > Prospecting and enrichment. Under the Credit allocation tab, you can choose to…