Zendesk's Sales Engagement Tools (Reach) are designed to enhance your sales process. They help sales teams build targeted lead lists, enrich contact profiles, and automate outreach with customized email sequences.
These tools are divided into three main use cases:Prospecting, where you can create lead lists based on industry or geography;Enrichment, which allows you to update and complete contact profiles; andEngagement, which automates personalized email outreach. Each of these functions is aimed at helping you reach more qualified prospects efficiently. For more details, check out theoriginal link.
You can trial Zendesk's Sales Engagement Tools (Reach) with a 14-day free trial. This trial includes four prospecting and four enrichment credits per account. To start the trial, you need to have a Sell customer or trial account. This allows you to…
Zendesk offers three Sell plans that include Sales Engagement Tools (Reach): Growth, Professional, and Enterprise. The right plan for you depends on your organization's needs, such as the number of leads you need to enrich or engage. Each plan…
To set up Sales Engagement Tools (Reach) in Zendesk Sell, you need admin rights. Start by managing credit allocation and mapping custom fields. Go to Settings, then Data > Prospecting and enrichment. Use the Credit allocation tab to manage your…
Managing credit allocation for Sales Engagement Tools (Reach) involves setting up how credits are distributed among users. In Zendesk Sell, go to Settings, then Data > Prospecting and enrichment. Under the Credit allocation tab, you can choose to…
Mapping custom fields in Zendesk Sell allows you to organize data according to your business needs. To map fields, go to the Field Mapping tab under Settings > Data > Prospecting and enrichment. Here, you can map standard information like Email and…