Manually Close WhatsApp Tickets in Zendesk
Find out how to manually close WhatsApp tickets in Zendesk to prevent long loading times and manage conversations effectively.
How can I manually close WhatsApp tickets in Zendesk?
Manually closing WhatsApp tickets can help prevent long loading times by stopping conversations from becoming too lengthy.
To manually close a ticket, create a workflow that allows you to close it as soon as the conversation starts to get too long. This involves setting up a trigger to close the ticket manually. For detailed steps, refer to the Zendesk article on manually closing tickets.
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How can I automate the closure of WhatsApp tickets in Zendesk?
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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