Managing Object Triggers in Zendesk
How are object triggers managed in Zendesk?
Object triggers in Zendesk are managed on the Object tab of the Triggers page in the Admin Center. This is where you can create, edit, and organize your triggers.
Managing object triggers involves setting up conditions and actions that define what happens when a custom object's record is created or updated. This centralized management helps ensure that your automation processes are efficient and aligned with your business needs.
More related questions
What are object triggers in Zendesk?
Object triggers in Zendesk are automated actions that occur when a custom object's record is created or updated. They help streamline processes by automatically updating records based on predefined conditions. These triggers are specifically for…
How do I determine which type of trigger to use in Zendesk?
Choosing the right trigger in Zendesk depends on the event you want to automate. Use ticket triggers for actions related to ticket creation or updates, and object triggers for custom object record events. Both types of triggers can update fields on…
What are the requirements and limitations for using object triggers?
To use object triggers in Zendesk, you must have activated custom objects and created at least one custom object. There are also several limitations to keep in mind. Object triggers only support custom objects, with a maximum of 100 active triggers…
Can object triggers in Zendesk update related tickets?
Object triggers in Zendesk are designed to update fields and send notifications for the custom object they are based on. They do not directly update related tickets. However, if a custom object contains a lookup relationship field pointing to a…
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