If you reach the 10-key limit for API keys in Zendesk, you'll receive a notification prompting you to delete unused keys. To delete a key, go to the API key tab in the Conversations Integrations page, hover over the key, click the options menu, and select Delete. Confirm the action to free up space for new keys. For more information, check theoriginal link.
Conversations integrations in Zendesk unify messages from various channels into a single conversation. They allow businesses to create interactive experiences by integrating messages from chatbots, third-party apps, and more into one seamless…
To create a conversations integration in Zendesk Admin Center, navigate to Apps and integrations, then select Integrations > Conversations integrations. Click 'Create integration' and enter a unique name. Fill in the webhook details, such as the…
API keys in conversations integrations authenticate and identify applications or users. They consist of an App ID, Key ID, and a secret key. These keys are used to authenticate JWTs and API calls, ensuring secure communication between your…
To manage existing conversations integrations, go to the Conversations Integrations page in Admin Center. Hover over the desired integration and click the options icon to view details, edit, or delete the integration. You can update the…
Yes, you can create conversations integrations using curl or Postman. For curl, use the Create Integration API and set the type to custom, providing necessary parameters like the server URL and event triggers. For Postman, download the Sunshine…