JWT Authentication for Chat in Web Widget Classic
How does JWT Authentication for Chat work in Zendesk's Web Widget Classic?
JWT Authentication for Chat in Zendesk's Web Widget Classic authenticates visitors on every page load.
Using the Javascript API and JWT token, this type of authentication ensures that each visitor is verified whenever they load a page. This is particularly useful for maintaining secure and consistent user sessions across different pages.
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How does JWT SSO Login work in Zendesk?
JWT SSO Login in Zendesk allows users to authenticate once and access the platform without additional sign-ins. This JWT type is designed for single sign-on, a mechanism that lets you authenticate users in your systems and inform Zendesk of their…
What is JWT Authentication for Messaging in Zendesk?
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What happens if a JWT token expires in Zendesk?
If a JWT token expires in Zendesk, the user will need to re-login or enter as a guest. When a token expires, a 401 error is returned, indicating that the JWT is invalid. In such cases, the visitor should enter as a 'guest' until they can…
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