image for site

Introducing Tymeshift's Workforce Management Audit Log

Learn about Tymeshift's new audit log for workforce management, detailing changes in your WFM account.

What is the new workforce management audit log in Tymeshift?

The new workforce management audit log in Tymeshift is a tool that records and provides details about changes in your WFM account. It captures relevant events, such as the time, feature area, item, user, type, and details related to a change. This allows admins to see who triggered a change, which feature was affected, and when the change occurred, among other details.

Admins can access this audit log by clicking the admin icon and selecting 'Audit log' in their WFM web app. This feature is designed to help you better understand and manage changes within your account. For more information, you can visit theoriginal announcement.


More related questions

Why did Zendesk introduce the WFM audit log?

Zendesk introduced the WFM audit log to provide a record of changes in your workforce management configurations. This is important because updates to configurations can be disruptive, and having a clear record helps optimize how your organization…

How can I access the WFM audit log in Tymeshift?

Accessing the WFM audit log in Tymeshift is straightforward. Admins can view the audit log by clicking the admin icon in their WFM web app and then selecting 'Audit log'. This feature allows you to see detailed records of changes made within your…

Do I need to do anything to start using the WFM audit log?

You don't need to do anything special to start using the WFM audit log. It's available to admins in the WFM web app, and you can access it by clicking the admin icon and selecting 'Audit log'. This feature is designed to be user-friendly and…

Where can I find more information about the WFM audit log?

For more information about the WFM audit log, you can refer to the original announcement on Zendesk's support page. Additionally, if you have questions or need assistance, you can contact Zendesk Customer Support. For product feedback or feature…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites