Yes, you can integrate multiple calendars with Zendesk Sell. You can connect either a Google calendar or a Microsoft 365 calendar and set one of them as the default calendar.
If you wish, you can add another external calendar and make it the default. This flexibility allows you to manage your appointments across different platforms while keeping everything synced in Sell.
To change the default appointment calendar in Zendesk Sell, you need to update your calendar settings. First, go to the Sell sidebar and click on Settings, then navigate to Integrations > Calendars. Choose the calendar you want to set as the…
When you change the default calendar in Zendesk Sell, all existing appointments from the current default calendar are copied to the new default calendar. This ensures that you don't lose any appointments during the transition. The appointments…
Calendar syncing in Zendesk Sell works bidirectionally. When you connect an external calendar, like Google or Microsoft 365, and set it as the default, any appointments you add or edit in Sell are synced with the external calendar. Similarly, if…
The start day of the week in Zendesk Sell's calendar can be changed, but it depends on your integrated calendar settings. For example, if you change the start day in your Google calendar, it will reflect in Sell. However, this change only affects…