Calendar Syncing in Zendesk Sell Explained
How does calendar syncing work in Zendesk Sell?
Calendar syncing in Zendesk Sell works bidirectionally. When you connect an external calendar, like Google or Microsoft 365, and set it as the default, any appointments you add or edit in Sell are synced with the external calendar.
Similarly, if you add an appointment in the external calendar, it will appear in the Sell calendar. This ensures that your appointments are always up-to-date across both platforms.
More related questions
How do I change the default appointment calendar in Zendesk Sell?
To change the default appointment calendar in Zendesk Sell, you need to update your calendar settings. First, go to the Sell sidebar and click on Settings, then navigate to Integrations > Calendars. Choose the calendar you want to set as the…
What happens to existing appointments when I change the default calendar in Sell?
When you change the default calendar in Zendesk Sell, all existing appointments from the current default calendar are copied to the new default calendar. This ensures that you don't lose any appointments during the transition. The appointments…
Can I integrate multiple calendars with Zendesk Sell?
Yes, you can integrate multiple calendars with Zendesk Sell. You can connect either a Google calendar or a Microsoft 365 calendar and set one of them as the default calendar. If you wish, you can add another external calendar and make it the…
Can I change the start day of the week in Zendesk Sell's calendar?
The start day of the week in Zendesk Sell's calendar can be changed, but it depends on your integrated calendar settings. For example, if you change the start day in your Google calendar, it will reflect in Sell. However, this change only affects…
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