image for site

Installing the Print Ticket History App in Zendesk

Learn how to install the Print Ticket History app from the Zendesk Marketplace with step-by-step instructions.

How do I install the Print Ticket History app in Zendesk?

To install the Print Ticket History app, navigate to the Zendesk Marketplace. In Zendesk Support, click on Admin, then select Apps > Marketplace. Enter "Print Ticket History" in the search bar, click on the app icon, choose your plan, and click Install. During installation, you can name the app and set group and role restrictions if needed. These settings can be adjusted later by going to Admin > Apps > Manage. For more details, check theoriginal link.


More related questions

How can I use the Print Ticket History app to export ticket history?

The Print Ticket History app allows you to export ticket history for multiple users. After clicking the app icon in the navigation bar, search for the user's tickets you want to export. You can search for multiple users by adding a comma between…

Can I hide private comments when printing tickets with the Print Ticket History app?

Yes, you can hide private comments when printing tickets. To do this, go to the app settings screen and select the Hide Private Comments When Printing check box. This feature allows you to exclude internal notes from the printed results, ensuring…

What are the recent updates to the Print Ticket History app?

The Print Ticket History app has had several updates. Version 2.2.0, released on 2020-09-15, added the ability to restrict the printing of internal notes. Version 2.3.0, released on 2021-07-30, converted and incorporated paid features into the Free…

What are the limitations of the Print Ticket History app?

The Print Ticket History app provides detailed ticket information, which some users find excessive for customer sharing. It includes more than just the conversation, such as backend rules and device types. While it's useful for admins, tailoring…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites