To install Zendesk Chat on your BigCommerce site using template files, you'll need to access your store's BigCommerce Control Panel.
First, log in and navigate to Design > Template Files. Expand the Panels folder and locate the Footer.html file. Click Edit and paste your Zendesk Chat live chat script directly before GLOBAL_DesignModeHTML. Finally, click Save to apply the changes.
For more details, you can refer to the originalZendesk help article.
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