Include 0 Values in Zendesk Explore Reports
Find out how to include 0 values in Zendesk Explore reports to ensure all days are displayed, even with no data.
How can I include 0 values in my Zendesk Explore reports?
To include 0 values in your Zendesk Explore reports, you need to adjust the report settings. This can be done by going to Result Manipulation > Time Axis and checking the appropriate box.
This method works when you have different columns in the same report, such as comparing different weeks of the year. By doing this, even if there are no solved tickets for certain days, the report will display empty cells for those days, allowing you to see a complete timeline.
More related questions
Why are some days missing from my Zendesk Explore reports?
Some days might be missing from your Zendesk Explore reports because the report only displays days with available data. If a report uses the metric 'Solved tickets' and the attribute 'Ticket solved - Day of the week', it will only show days that…
What should I do if my Zendesk Explore report doesn't show all days?
If your Zendesk Explore report doesn't show all days, it might be because the report is set to only display days with data. You can try adjusting the report settings to include days with 0 values. One way to do this is by using the Result…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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