Missing Days in Zendesk Explore Reports
Learn why some days are missing in Zendesk Explore reports and how to adjust settings to display all days.
Why are some days missing from my Zendesk Explore reports?
Some days might be missing from your Zendesk Explore reports because the report only displays days with available data. If a report uses the metric 'Solved tickets' and the attribute 'Ticket solved - Day of the week', it will only show days that had solved tickets.
This is expected behavior, as the report is designed to display only the days with data according to the parameters set. If you want to include days with no data, you might need to adjust your report settings or use a different approach, such as comparing different weeks of the year to force the display of empty cells. For more details, you can refer to the originalZendesk help article.
More related questions
How can I include 0 values in my Zendesk Explore reports?
To include 0 values in your Zendesk Explore reports, you need to adjust the report settings. This can be done by going to Result Manipulation > Time Axis and checking the appropriate box. This method works when you have different columns in the…
What should I do if my Zendesk Explore report doesn't show all days?
If your Zendesk Explore report doesn't show all days, it might be because the report is set to only display days with data. You can try adjusting the report settings to include days with 0 values. One way to do this is by using the Result…
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