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Improved User Segments in Zendesk Guide

Discover the enhanced user segments feature in Zendesk Guide, offering more flexibility and efficiency in configuration.

What improvements have been made to Zendesk Guide's user segments?

Zendesk Guide has enhanced its user segments feature, allowing for more flexible configuration. You can now select specific users, whether staff or end-users, to be added to a segment without needing to select them via an attribute or tag. This improvement streamlines the process of creating and editing user segments, making it more efficient and user-friendly.


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