Importing Older Data from LiveAgent to Zendesk QA
Need to import older data from LiveAgent? Contact Zendesk Support for assistance with your data import needs.
What should I do if I need to import older data from LiveAgent?
If you need to import data older than the last 24 hours from LiveAgent, you can contact the Zendesk Support team for assistance. They can help you with importing older data based on your specific needs and conversation volume.
More related questions
How do I connect LiveAgent to Zendesk QA?
Connecting LiveAgent to Zendesk QA is a straightforward process. First, during the signup, select LiveAgent from the list of integrations. Then, name your connection, add your LiveAgent subdomain and API token, and click continue. You'll be…
Can I connect multiple LiveAgent instances to Zendesk QA?
Yes, you can connect multiple LiveAgent instances to Zendesk QA. After your initial setup, go to Account Settings > Connections in Zendesk QA to add more instances. This flexibility allows you to manage multiple help desks efficiently within the…
Are there security options when connecting LiveAgent to Zendesk QA?
Yes, when connecting LiveAgent to Zendesk QA, you have additional security options. These options allow you to prevent specific information and conversations from being synced with Zendesk QA, ensuring that sensitive data remains protected.
How long does it take to sync data from LiveAgent to Zendesk QA?
The time it takes to sync data from LiveAgent to Zendesk QA depends on the options you selected and your conversation volume. Initially, Zendesk QA will start syncing the last 24 hours of data, which may take some time.
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