How to Import a Help Center Theme in Zendesk
How do I import a help center theme in Zendesk?
To import a help center theme in Zendesk, you need to be a Guide admin. You can import a theme by uploading a zip archive that contains templates, JavaScript, CSS, and assets.
To start, click the 'Customize design' icon in the Guide sidebar, then click 'Add theme' and select 'Import theme'. Make sure your theme file is compressed and has a file name of 30 characters or fewer. Once imported, the theme will appear on your Themes page. For more details, check out theoriginal guide.
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Can I download a help center theme in Zendesk?
Yes, you can download a help center theme in Zendesk if you have code access. This allows you to work on the theme locally using your development tools. To download a theme, click the 'Customize design' icon in the Guide sidebar, open the Themes…
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To export a theme from one Zendesk brand to another, you need to download the theme and then import it into the new brand. First, follow the instructions for downloading the theme as a zip file. Then, switch to the brand you want to import the…
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