Exporting a Zendesk Theme to Another Brand
How do I export a theme from one Zendesk brand to another?
To export a theme from one Zendesk brand to another, you need to download the theme and then import it into the new brand.
First, follow the instructions for downloading the theme as a zip file. Then, switch to the brand you want to import the theme into and follow the import instructions, selecting the downloaded zip file. This process transfers the theme, not the Help Center content. For more details, see theoriginal guide.
More related questions
How do I import a help center theme in Zendesk?
To import a help center theme in Zendesk, you need to be a Guide admin. You can import a theme by uploading a zip archive that contains templates, JavaScript, CSS, and assets. To start, click the 'Customize design' icon in the Guide sidebar, then…
Can I download a help center theme in Zendesk?
Yes, you can download a help center theme in Zendesk if you have code access. This allows you to work on the theme locally using your development tools. To download a theme, click the 'Customize design' icon in the Guide sidebar, open the Themes…
What files are included in a Zendesk help center theme?
A Zendesk help center theme includes templates, JavaScript, CSS, and assets. These files are packaged in a zip archive when you download or import a theme. The theme may also contain optional files for custom themes, which must be placed in…
How can I customize my Zendesk theme's branding settings?
To customize your Zendesk theme's branding settings, you need to access the manifest.json file, which is included when you download your theme. This file allows you to modify the theme's colors, fonts, and images. After downloading the theme, you…
Why can't I download my Aarhus theme in Zendesk?
If you can't download your Aarhus theme in Zendesk, it might be due to the theme's 'Standard' license, which doesn't provide access to the source code. To download a theme, you need a Developer license, which allows access to the theme code for…
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