How to Filter Data on Zendesk Dashboards
How can I filter data on a Zendesk dashboard?
You can filter data on a Zendesk dashboard using interactive widgets. Filters allow you to narrow down the data shown to more specific values, making it easier to focus on particular groups or channels.
On prebuilt dashboards, filters are typically located at the top. By clicking a filter, you can choose to include or exclude specific values from the report results. This helps you concentrate on the data that matters most to you. If you're an editor, you can add more filters to custom dashboards for even greater control. For more details, check out the originalZendesk help article.
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