To edit a custom page in your Zendesk theme, you need to access the theme's code. Start by clicking the Customize design icon in the Guide sidebar, which will open the Themes page. Select the theme containing the custom page you want to edit and click on 'Edit code'. Locate the custom page from your list, and its content will appear in the content pane for you to edit as needed.
If you're working on a live theme, it's recommended to duplicate the theme first and make changes to the copy. This way, you can save and preview your changes before making them live. Once you're satisfied with the edits, click 'Publish' if it's a live theme, or 'Save' if it's not. For more details, check out theoriginal link.
Before deleting a custom page in Zendesk, ensure that you remove any references or links to the page to prevent broken links in your help center. This step is crucial to maintain a seamless user experience. Once you've removed all references, go to…
While you can edit a live theme's custom page directly in Zendesk, it's advisable to duplicate the theme first. This approach allows you to make changes to a copy, ensuring that your live theme remains unaffected until you're ready to publish the…
To confirm the deletion of a custom page in Zendesk, you need to follow a few steps. First, navigate to the Guide and click the Customize design icon in the sidebar to open the Themes page. Select the theme you want to edit and click 'Edit code'….
Duplicating a theme before editing a custom page in Zendesk is a recommended practice to avoid affecting your live help center. By working on a copy, you can make changes and preview them without impacting the live version. This approach allows you…