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How to Activate Subscriptions in Zendesk Sell

Learn how to activate subscriptions in Zendesk Sell to gain insights into monthly recurring revenue and enhance sales management.

How do I activate subscriptions in Zendesk Sell?

Activating subscriptions in Zendesk Sell allows sales reps and managers to gain insights into monthly recurring revenue (MRR). To activate subscriptions, go to the sidebar, click on Settings, then under Customize, click Subscriptions. On the Subscriptions page, click Activate Subscriptions. This will make the feature visible to all Sell users, providing extra fields for smart lists to enhance your sales insights. For more details, check the originalZendesk article.


More related questions

What happens when I deactivate subscriptions in Zendesk Sell?

Deactivating subscriptions in Zendesk Sell removes the feature from view but retains the data. If your business model changes and no longer requires subscriptions, you can deactivate the feature by going to Settings, then Subscriptions, and…

Can I reactivate subscriptions in Zendesk Sell after deactivating them?

Yes, you can reactivate subscriptions in Zendesk Sell if your business model returns to a subscription-based approach. The process is the same as activating subscriptions: go to Settings, click Subscriptions, and then click Activate Subscriptions….

What information can I access with the subscriptions feature in Zendesk Sell?

The subscriptions feature in Zendesk Sell provides valuable insights into monthly recurring revenue (MRR) and subscription details. On a customer's contact page, you can view the current monthly subscription rate, end date, upcoming subscription…

How can I manage subscriptions directly on a customer's contact page in Zendesk Sell?

In Zendesk Sell, you can manage subscriptions directly on a customer's contact page. The subscriptions widget displays the customer's current monthly subscription rate, end date, and upcoming subscription details. You can also change and add…

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